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How to Get Support

Our support team can be contacted by phone, email, or the web during working hours Pacific Time.

Technical questions, computer operations, passwords, and account support:

  • email: support@mat3ra.com
  • phone: 1.510.473.7770
  • web: https://platform.mat3ra.com/ > "Contact Support" (bottom of left sidebar menu)

Web widget

Submit a support ticket using our support-widget: click "Contact Support" in the bottom of left sidebar menu of any web application screen and fill in the form.